My team paid for every decision I left open
Months after a strategy offsite, we still could not decide who to invite to an event. I had given the team a direction without making the choices required to follow it. Nobody wanted to exclude anyone, and I had not given them a clear reason to do so.
The team kept reopening the same debate. People spread their attention across too many audiences, rewrote plans, and struggled to produce a coherent event.
I told myself we were staying flexible. Flexibility was easy for me to defend because I was not rewriting the plans. My team was carrying the cost of my indecision.
I knew the offsite was only the beginning. I hesitated afterward because I was afraid of making the wrong choices. That hesitation left the team without clear answers about the audience, the agenda, the priorities, and the work we would stop doing.
Part of my hesitation came from knowing that every decision affects someone. Deprioritizing an idea means telling a person who cares about it that their work will have to wait. Narrowing the audience means excluding people. Choosing one direction closes off another. Someone will usually be disappointed, and I was afraid of being responsible for that disappointment.
I left the discomfort with the team and called it empowerment. They still had to make the choices. They just had to make them without the clarity or authority I could have provided.
I have learned that leadership requires accepting this discomfort. Avoiding a decision passes the uncertainty, debate, and rework to the team.
I now judge a strategy by the decisions it makes easier in the weeks that follow. When the audience, agenda, roadmap, or next hire remains unclear, I have more work to do. I need to make another choice, explain why I made it, and repeat the explanation until people can use it without me in the room.
A description of the destination cannot tell someone what to do on Tuesday. Leaders have to connect the direction to the invite list, the agenda, the roadmap, and the work that stops. An offsite creates time for that work. It does not complete it.
Now I pay attention when my team revisits the same question. Repeated debate often means I have left a decision unresolved. Each round costs time, focus, and trust.
Count the decisions your team has reopened since the last strategy meeting. Each repeated debate may point to a choice you still need to make.
Originally published on Medium.